Wanting to freeze your membership? Fill out the below form and we’ll be in touch regarding putting your membership on hold.
This is Not a Termination Request
Hold requests must be provided through the Hold Request form and must be submitted no less than five business days before your upcoming invoice.
Membership hold requests are limited to 4 ,8, 12 weeks at a time. Hold requests must be approved and are not guaranteed. Valid reasons for a hold request are maternity, military orders and major medical, or injury that prevents exercise.
Upon expiration of the hold period agreed upon, your account will automatically reactivate and regular membership payments will resume. Your original agreement will be extended by the amount of time of the membership hold.
Holds are not to exceed 12 weeks total time in a calendar year.
If you chose to cancel your membership during the hold period, the standard 4 week cancellation notice requirement stated in your membership agreement is applicable. If you choose to reactivate your membership after it is canceled, membership rates in effect at the time of reactivation will be applicable (membership rates are subject to change).

